Call-outs are for emergencies only. If you call out of a booked shift and are unable to provide acceptable documentation showing an emergency, you will be suspended as follows:
- 1st occurrence - 3-day suspension
- 2nd occurrence - 5-day suspension
- 3rd occurrence - 7-day suspension
- 4th occurrence - Termination and ineligible for rehire
Some markets may impose longer suspensions. Suspensions also apply to other performance issues, including repeated instances of unprofessional behavior, showing up late, or incomplete documentation/charting. A “No Call / No Show” is grounds for IMMEDIATE Termination. Failure to follow proper call-out procedure will be considered no call/no show.