All payroll related questions must be submitted through the Payroll Inquiry feature in the Gale App. Include your name, phone number, the name of the facility, the date and shift you worked, and the problem as briefly as possible. Remember: Payroll has 24-hours from when your timeslip is received after the end of your shift to process payment. If you do not follow the process shown in the Gale App Check-in video, your pay will likely be delayed.