Call-outs are for emergencies only. If you call out of a booked shift and are unable to provide acceptable documentation showing an emergency, you will be suspended as follows:

  • 1st occurrence – 3-day suspension
  • 2nd occurrence – 5-day suspension
  • 3rd occurrence – 7-day suspension
  • 4th occurrence – Termination and ineligible for rehire

Some markets may impose longer suspensions. Suspensions also apply to other performance issues, including repeated instances of unprofessional behavior, showing up late, or incomplete documentation/charting.  A “No Call / No Show” is grounds for IMMEDIATE Termination. Failure to follow proper call-out procedure will be considered no call/no show.